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Support Staff- casual on call

Edgewood Health Network (EHN) brings together a North American network of addiction and mental health providers. EHN centers have over 50 years of combined clinical experience providing best practice, comprehensive treatment options to patients, families and health care practitioners. EHN has ambitious aspirations to continue to expand the network to offer the best possible care and support to our patients and clients, growing organically and through acquisition.

Edgewood, located in beautiful Nanaimo (Vancouver Island) BC, is an internationally renowned, accredited and licensed private residential treatment facility. Edgewood specializes in treatment for addition and concurrent diagnoses with full time clinical, medical and psychiatric staff.

The primary function of the support staff is to ensure that Edgewood operates in a manner that is consistent with the goals and objectives of the treatment program.  This position requires ability to cover all shifts; days, evenings and overnights. Full and part time staff are hired from within our casual pool.

Duties involve ensuring patient safety, patient admissions, answering telephone calls, assist with administering medications, monitoring patient activities, doing patient checks, and general duties as assigned by Clinical Supervisors. Support staff will facilitate, and co-lead groups as required and assist patients to appointments and meetings.

We are currently seeking casual on call Support Staff to provide coverage for 8-hour positions that include evenings and nights. MUST be willing and available to do overnight shifts.

Some duties include and are not limited to:

  • Provide first aid as needed and refer patients to medical care as the Clinical Team deems necessary
  • Responsible for patient Detox scales as per Pharmacotherapy & Detox policies.
  • Make patient medications available as prescribed as per Pharmacotherapy & Detox policies
  • Ensure medication policies and procedures are adhered to
  • Follow up with patients following assessments by Physicians – charting, booking of further appointments, etc., when necessary
  • Direct bedside care when necessary, (i.e. bathing, Critical Care, etc.)
  • Participates in case consultation and treatment coordination with other members of the multi-disciplinary team if required

Experience and Qualifications:

  • Certificate from a recognized Health Care Worker educational program such as Community Health Worker Program and/or experience in related field an asset.
  • Trauma informed training/experience an asset.
  • Must be able to read and write and communicate verbally and in writing.
  • Must be able to understand and follow directions.
  • Ability to work independently and in cooperation with others.
  • Must have good hearing and eyesight.
  • Negative TB test.
  • Knowledge of mental health and addictions and the 12 steps an asset.
  • Valid First Aid/CPR Level C.
  • Criminal record check through the Ministry of Justice.
  • Valid Class 5 Drivers License in good standing.
  • Proof of COVID-19 Vaccine

Edgewood is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, EHN Canada will provide reasonable accommodation for any applicant, as requested during the hiring process.

Apply Now

An Important Update About the Omicron Variant

We are open and accepting patients. 

Since the beginning of the COVID-19 pandemic, we have been dedicated to keeping our patients safe as they recover from addiction or mental health disorders.

As the situation continues to evolve, as do our protocols and practices at each EHN Canada facility. And recent news of the highly-infectious Omicron Variant is no different. Please know that we continue to implement the highest standards of infection prevention in accordance with our local health authority.

If you have any questions about your or a loved one’s care and the protocols we have in place for staff, patients, and visitors, please contact us at 416-644-6345 or email at [email protected] 

Thank you and stay safe,
The Healthcare Team at EHN Canada