ESC

When someone you love is struggling 

We offer guidance and support for families and loved ones navigating mental health and addiction concerns.

When someone you care about is struggling with addiction or mental health challenges, it can be deeply unsettling. You may feel worried, helpless, or unsure of what the right next step is. Often times, loved ones are the first to notice when something isn’t right. That awareness can come with a great deal of responsibility and emotional weight. 

Support is available for you too. We can help you better understand what someone you care about is experiencing and offer guidance as you navigate difficult conversations and decisions. You do not need to have all the answers or know exactly what to do right away. 

We offer education, practical tools, and compassionate guidance, whether your loved one is open to help or not. We are here to help you feel more informed, more grounded, and less alone as you figure out what support may look like for your family. 

Many families across Canada are navigating similar challenges.

 

Each year, one in five Canadians experiences a mental health concern or illness.

– Mental Health Commission of Canada  

 

About 21% of Canadians (about million people) will meet the criteria for addiction at some point in their lives. 

Canadian Mental Health Association

If you are struggling to support someone you care about, you are not alone. Help and guidance are available, and families deserve support too. 

How our programs support loved ones

Supporting someone through mental health or addiction challenges can be painful and exhausting. Families and loved ones are often affected in ways that are not always seen, and healing is not something the person in treatment does alone. 

We offer support that recognizes the impact these experiences have on loved ones and provides practical ways to care for yourself while supporting someone else. 

Space for loved ones to heal

Watching someone you care about struggle can take an emotional toll. Our approach acknowledges that families need support, understanding, and time to heal as well.

Skills to support recovery in healthy ways

Loved ones play an important role in longterm recovery. We provide education and tools that help families communicate more effectively, set boundaries, and support recovery without losing themselves in the process.

Accessible virtual support

Many of our family supports are offered online, making it easier to learn, reflect, and connect from home, wherever you are in Canada.

Connection beyond treatment

Recovery does not end when treatment does. Through our Family Program and alumni community, families and loved ones can stay connected and continue building supportive relationships over time.

Partners who already trust EHN Canada

Addiction and mental health support programs for your loved ones

Program Icon

EHN Canada Family Program

A combination of webinars and interactive workshops to help families heal and learn how to offer support.

Click to Read More
Program Icon

Virtual intensive therapy programs

Three online programs for addiction, depression and anxiety, and trauma.

Click to Read More
Program Icon

Inpatient treatment

Explore our nationwide network of world-class inpatient treatment facilities.

Click to Read More

Get help now

Want our team to reach out and discuss treatment options? Fill out our form and we’ll be in touch soon.  

Want to find out more about treatment?

Frequently Asked Questions

  • How can I tell if someone has an addiction or mental health disorder?

    Addiction and mental health disorders can affect behaviour, emotions, and physical health. While they can present in a variety of ways, common signs include:

    • Secrecy, defensiveness, or withdrawal from friends and family
    • Changes in sleep, appetite, or hygiene
    • Neglecting responsibilities at work, school, or home
    • Physical changes such as weight loss or tremors
    • Mood swings, irritability, or loss of interest in activities
    • New or increased use of substances such as alcohol, cannabis, opioids, or stimulants

    A free, confidential mental health and addiction assessment can help your loved one better understand their symptoms and learn about treatment options. Call us at 1-866-963-6343 or fill out our contact form to get started.

  • What is the best way to talk to someone about getting mental health or addiction treatment?

    Starting a conversation about mental health or addiction can be challenging. Approaching it with care, patience, and active listening helps your loved one feel heard and supported.

    Some ways to prepare for an intervention:

    • Focus on listening first. Understand their perspective and concerns without judgment.
    • Gather resources. Explore treatment options such as inpatient rehab, virtual therapy, counseling, or support groups, so you can share information if they’re interested.
    • Consider professional guidance and resources. Clinicians, counselors, or intervention specialists can provide advice on how to approach sensitive conversations safely and effectively.

    The goal is to support your loved one in exploring treatment while maintaining healthy boundaries and fostering open, compassionate dialogue.

  • What should I do if my loved one refuses to get help?

    It’s common for someone struggling with addiction or a mental health disorder to deny a problem or refuse treatment. If this happens, it’s important to approach the situation strategically.

    A counselor, therapist, or intervention specialist can provide coaching, safety planning, or guidance on how to re-approach the conversation effectively. In the meantime, try to remain patient, be supportive, and avoid enabling dangerous behaviour.

  • How can I support a loved one without enabling their addiction?

    Finding the line between supporting a loved one in their recovery and enabling their unhealthy behaviour can be difficult. That’s why EHN Canada offers family therapy and education programs to teach structured strategies for providing support while still maintaining healthy boundaries.

    Strategies to support recovery include:

    • Be honest about your concerns
    • Set and maintain boundaries
    • Avoid covering up problems, minimizing the consequences of unhealthy behaviours or giving money that supports substance use
    • Educate yourself about codependency and harm reduction
  • Do you offer programs specifically for families of people struggling with addiction or mental health issues?

    Yes. At EHN Canada, our Family Support Program helps loved ones heal while learning how to support a family member’s recovery.

    Key offerings include:

    • Family Education Webinar Workshop: A fully virtual workshop every 6 weeks, covering addiction, mental health, codependency, emotional regulation, mindfulness, and self-compassion.
    • Families Connect: Weekly virtual sessions where loved ones can gain knowledge, ask questions, and connect with others experiencing similar challenges.

    These programs provide tools, education, and support so families can navigate recovery together without enabling harmful behaviours.

  • How much does addiction and mental health treatment cost in Canada?

    The cost of rehab in Canada varies depending on the institution, program, length of stay, and level of care.

    At EHN Canada, many clients use insurance, employer benefits, or financing options to help cover the cost. Contact our admissions team for help reviewing coverage and planning next steps.

  • What addiction treatment options are available?

    We offer multiple levels of care:

    A comprehensive assessment with our admissions coordinators can help determine which level of care is most appropriate. Fill out an inquiry form or call us at 1-866-963-6343 for more information.

  • Is there Aftercare once treatment ends?

    Yes. Every patient who completes treatment has access to structured Aftercare, including ongoing group therapy, relapse prevention support, return-to-work planning and access to optional drug and alcohol monitoring. We also have an EHN Canada Alumni Association, a nationwide alumni network that provides community, peer support, and continued recovery resources. This helps patients maintain long-term progress and transition back to work with confidence.